New Spring Counseling
5909 Falls of Neuse Rd
Suite 103-C
Raleigh, NC 27609
ph: (919) 370-6614
fax: (919) 882-9170
drcalix
Dr. Calix-Hughes is in-network with Blue Cross Blue Shield NC and United Behavioral Health/Optum. She also accepts insurance on an out-of-network basis. To utilize your out-of-network insurance benefits you will be responsible for the full fee at the time of service. You will file the necessary paperwork with your insurance company to get directly reimbursed your out-of-network percentage. Dr. Calix-Hughes will assist you in filing the insurance claim by providing you with an itemized statement of service for this process. Dr. Calix-Hughes also accepts private pay and offers payment plans when needed.
*Helpful tips:
Carefully read the section in your insurance coverage booklet that describes mental health services. If you have questions about the coverage, call your plan administrator and ask the following questions:
Payment is expected at time of service, whether co-pay or full fee. Credit cards, FSA and HSA cards, cash, or checks are accepted.
Cancellation Policy
If you do not show up for your scheduled appointment, and you have not notified Dr. Calix-Hughes at least 24 hours in advance, you will be required to pay a $75 missed appointment fee.
Late Arrivals
Please be advised, if you arrive late, the appointment must end as scheduled and you will be charged for the full amount of your scheduled visit. This will allow Dr. Calix-Hughes to see each client when they are scheduled.
FYI Good Faith Estimates:
As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Copyright 2021 New Spring Counseling. All rights reserved.
New Spring Counseling
5909 Falls of Neuse Rd
Suite 103-C
Raleigh, NC 27609
ph: (919) 370-6614
fax: (919) 882-9170
drcalix